We collect and process your Personal Information only to the extent necessary for us to process your requirement(s) and in the manner as detailed hereinafter below, and in accordance with such applicable law. In case you choose not to share your Personal Information as required, with us, we may not be able to carry out your transaction. By accessing this site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers.
We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the Pay Point India’s website and mobile application.
Personal and Sensitive Personal Information collected, as applicable, includes, but are not limited to:
Information may be collected at various stages of your usage of the Pay Point India’s website and mobile applications such as:
We and our service providers or business partners may also collect your Personal Information from third parties or information made publicly available, as applicable, including but not limited to:
We may use your Personal Information in our business activities for providing our partners’ products / services and to perform, among other actions, the following:
You may choose to delete your account at any point of time by making such a choice in Pay Point India’s website, WAP site or applications. With this we will no longer provide your data for external processing as mentioned above. However, we retain your Personal Information as long as the purpose for its usage exists, after which the same is disposed off by us except for any record retention required as per applicable law. The provisions of various laws require your transaction logs to be stored for longer periods post the deletion of an account. Further, in the event of the pendency of any legal / regulatory proceeding or receipt of any legal and / or regulatory direction to that effect, we may be required by the law of the land to retain your Personal Information for longer periods.
We take various steps and measures to protect the security of your Personal Information from misuse, loss, unauthorised access, modification or disclosure. We use the latest secure server layers encryption and access control on our systems. Our safety and security processes are audited by a third party cyber security audit agency from time to time.
We have provided multiple levels of security to safeguard your app by Login / Logout option, and App Lock feature for payments, that can be enabled by you. We also ensure the device binding so that the same login cannot be used on different devices without any additional authentication / OTP. Please do not share your Account’s login, password and OTP details with anybody.